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DO'S AND DON'TS

Access

Access to and from the doorway of your home is essential for our vehicles. Please explain to your neighbours in advance that a removal vehicle will be parked outside you home and may possibly cause some degree of inconvenience to them. We also ask that you ensure that passageways and staircases are left completely clear for our moving team.

Check with your solicitor/estate agents early to ensure the keys will be available for the new property.

Packing

If Trux Removals have quoted to perform this work for you there is little more to add than we are happy to provide you with all the boxes, tape, tissue paper and bubble wrap necessary for the safe transport of your possessions. We provide specially designed, different sized Trux boxes depending on weight of items being packed i.e. books, videos, records etc in the smaller boxes, clothes, shoes, kids toys etc in the larger boxes. It is important that the boxes are not overfilled to allow proper stacking without damaging the contents. Always write on the top of the box the room it is going into and a very basic description of contents i.e. food, books, bedding, glass etc.
Self Assembly Furniture Dismantling and re-erecting of self assembly furniture is not included in our standard quotation, but we would be happy to give you a quotation if required. If you decide to do it yourself this should be performed prior to the arrival of the moving team. China, Glass and Ornamentals Always mark these boxes ‘Fragile’ to ensure extra care is taken with these items. We would use unprinted tissue paper and bubble wrap to give maximum protection.
Clothing Any clothes can be left in the chest of drawers that are being moved. We would bring hanging wardrobes supplied free of charge on the day.

Bedding and Linen

Bedding and Linen can be placed in our large boxes or large bin bags, but please make sure they are tied up securely.

Fridges, Freezers, Cookers and Washing Machines

Prior to the removal team arriving these items should be disconnected. Owing to our insurance cover we are not allowed to tamper with electrics, gas or plumbing but if you are having difficulties we will always try to help or give advice. Freezer contents should be run down as much as possible before the day of removal and defrosted.

Contents of garages and garden shed

Please try and centralise all your garden pots, plants and loose garden items in one place. Tie up garden tools and lengths of timber in bundles. Remove the mud from garden ornaments etc, and store undercover prior to removal, brush down workbenches, cupboards, racks etc. Remember that after unloading these items the removal crew will need to handle your furniture. The dirt, dust and mud could unknowingly be taken into your new home.

Loft

Get down contents of loft prior to removal day, this enables the removal crew to assess the entire load prior to starting.

Removal into storage

If you are moving into our storage premises please make sure you keep aside the items not going into storage in a separate room if possible.

British Telecom

British Telecom need 2 weeks notice to make sure your new line is ready for use, but get this done as early as possible so you can include your new number on your address cards. Ring BT on 150 for all enquiries.

People to inform you are moving

1) Relatives and Friends
2) Bank
3) Building Society
4) Credit card Companies
5) National Savings Certificate
6) National Insurance
7) Vehicle Insurance
8) Tax Office
9) Gas Board
10) Electricity Board
11) Water Board
12) Milk Delivery
13) Mail Re-Direction
14) Telephone, Mobile Phone
15) TV Licence
16) Newsagent
17) TV Rental
18) Driving Licence
19) Premium Bonds
20) Pension Book
21) Schools
22) Doctor
23) Dentist
24) Optician
25) Vet
26) Professional Advisors, Solicitor, Accountant, Stockbroker
27) Local Authority
28) Magazine Subscriptions
29) Sports, Social Memberships, Golf, Tennis etc.
30) Family Allowance Book
31) Mail Order Companies
32) ….and finally don’t forget Trux Removals!

We hope this outline has helped make your removal run smoother and has answered any questions you may have had allowing you peace of mind in the knowledge your possessions are in safe hands.